Terms of sale

Terms of Sale

These Terms of Sale apply to purchases made from Mornavia through:

https://mornavia.shop

They should be read together with our Refund Policy, Shipping Policy, Privacy Policy, and Terms of Service.

1. Products

We aim to provide accurate product descriptions, specifications, images, and information.

Minor variations may occur due to manufacturing updates, packaging changes, software versions, screen settings, or reasonable production differences.

2. Order Placement

When you place an order, you are offering to purchase the selected product at the price shown at checkout.

Your order becomes accepted when payment is successfully authorized and we confirm the order, subject to availability and reasonable fraud-prevention checks.

3. Order Confirmation

After placing an order, you will normally receive an order confirmation by email.

Please check the order details carefully.

If you notice an error, contact us as soon as possible.

4. Pricing

Product prices are displayed in the currency selected on the storefront or checkout.

Prices may be updated from time to time.

Any applicable shipping charges, taxes, or other charges that can be calculated in advance will be displayed at checkout.

5. Payment

Payment must be completed using one of the payment methods offered at checkout.

Payment processing is handled through approved third-party payment providers.

6. Product Availability

All orders are subject to product availability.

If a product becomes unavailable after your order is placed, we may:

• Offer a suitable alternative where appropriate
• Contact you for further instructions
• Cancel the affected item and issue a refund

7. Shipping and Delivery

Orders are normally processed within:

1–5 business days

Estimated standard delivery is generally:

7–20 business days after dispatch

These timeframes are estimates.

Delivery may take longer because of customs, carrier disruptions, weather, holidays, incorrect address information, or other events outside our reasonable control.

Please refer to our Shipping Policy for full details.

8. Risk and Delivery

Where required by applicable consumer law, responsibility for the goods remains with us until the goods are delivered to you or to a person you have designated to receive them.

9. Returns

Eligible returns are handled under our Refund Policy.

Customers should contact us before returning a product.

Unauthorized returns may not be accepted where permitted by law.

10. Refunds

Approved refunds will normally be issued to the original payment method.

Processing times may vary depending on the payment provider or financial institution.

11. Damaged or Incorrect Products

If an item arrives damaged, defective, or incorrect, please contact:

mornavia2026@outlook.com

Please provide:

• Your order number
• A description of the problem
• Photos or video where reasonably necessary

We will review the issue and provide a remedy in accordance with applicable consumer law.

12. Software and Third-Party Content

Where products support third-party applications, software, games, media, or services, availability and compatibility may vary depending on configuration, region, software version, and third-party service availability.

Customers must only access or use games, software, applications, or other content where they have the legal right or appropriate license to do so.

13. Consumer Rights

Nothing in these Terms of Sale limits mandatory statutory rights.

For customers in the European Union or European Economic Area, applicable consumer rights may include rights relating to withdrawal, conformity of goods, refunds, and remedies for faulty or misdescribed products.

Where mandatory local law provides greater protection than these Terms, that law will apply.

14. Contact

Mornavia
Baoan, Shenzhen, 518128
Guangdong, China

Email:
mornavia2026@outlook.com